Privacy Policy

1. Information We Collect

• Personal information: This includes your name, address, date of birth, email address, payment method details and any other information you provide when registering or using your account.
• Usage data: This information includes your interaction with our website, such as IP address, browser type and operating system, which may be recorded by our servers.

2. Ways to Use Your Information

We process your personal information for the following purposes:

• Managing your account: This is necessary to facilitate registration, access and participation in our products and games.
• Payment transactions: For processing both online and offline transactions.
• Accordance: To fulfill legal and regulatory obligations, including anti-Money Laundering (AML) requirements.
• Service improvement: To conduct research, surveys and analysis aimed at improving the quality of our services.
• Bonuses: To inform you about promotional offers, products and services that may be of interest to you.
• Security and Monitoring: To track transactions in order to prevent fraud, illegal betting, money laundering and other prohibited activities.

3. Information Sharing

Your data may be transferred:

• Affiliated companies: Companies belonging to the W88 Group may have access to your information to ensure the operation of the system and the provision of services.
• Third-party service providers: Organizations that handle payment processing, customer support, and system maintenance.

4. Communications

Our customer support team can contact you by phone, email, SMS or other means. Calls can be recorded for training, safety improvement, and quality control.

5. Cookies

Cookies help to improve the operation of our website by storing data on your computer’s hard drive. You can change the cookie settings in your browser.

6. Data Security

We make every effort to protect your personal information and have taken the necessary security measures to ensure the security of your data.

7. Updates to This Policy

We may make changes to this Privacy Policy from time to time. All updates will be posted on this page and will be effective immediately.

8. Public Information

With your consent, we may post detailed information about your winnings on our website, including your victory on the “Winners” page and in other promotional materials, indicating your username and the amount of winnings.

9. Your Rights

You have the right to access, correct or delete your personal information. You can also opt out of certain data processing activities.

10. Contact Us

If you have any questions or concerns about this privacy policy or the processing of your personal information, do not hesitate to contact us at [email protected] .